You should have received a confirmation email with your tracking details, check your junk folder incase it
has gone directly there. You can view more details
here.
Please check the following locations before reaching out to us;
* Mailbox (plus the surrounding area, anywhere that the driver may deem safe to leave)
* Where applicable; mail rooms, reception desks and building lobbies, and with any nearby neighbours (if
safe to do so)
If you are unable to locate your order we will be required to investigate directly with the courier.
We offer returns, you can view more information
here.
*Please note that an account is not required to proceed with booking a return
Your return will be processed once delivered, we aim to process all returns within 1-2 business days of
receiving the return.
*You can check the tracking status on your return label
If you haven't received your label and it isn't in your junk folder you will need to get in touch with us.
You will have 15 minutes after you have placed your order to change your address via your order confirmation email.
If you miss the 15 minute window we cannot guarantee that we will be able to make any changes to your order.
For urgent requests please contact our customer care team.
Phone -
AU: +61 413 028 685
USA: +1 760-456-8587
You will have 15 minutes after you have placed your order to make any changes/cancel via your order confirmation email.
Please ensure you have viewed our cancellation policy
here.
If you miss the 15 minute window we cannot guarantee that we will be able to make any changes to your order.
For urgent requests please contact our customer care team.
Phone -
AU: +61 413 028 685
USA: +1 760-456-8587
Please send an email to
info@beginningboutique.com.au
including photos of the fault so we can access and provide a resolution.
Please send an email to
info@beginningboutique.com.au
including photos so we can access and provide a resolution.
- Incorrect Item - photo of item received, including swing tag and in-seam label
- Missing Item - photos of all items received, including swing tag and in-seam label
Items may be folded into other products to ensure a safe delivery, please check the bottom of the bag and
surrounding area incase anything has fallen out upon opening.
Provide as much detail as possible in regards to the error you are facing.
If you have any images/ screenshots then please email them to
info@beginningboutique.com.au
View more details/ FAQ's
here
