Orders are dispatched from our warehouse in Brisbane, QLD Australia, the same business day when placed before 2:30pm AEST.
Orders placed after the specified cut off, Mon-Fri, will ship the following business day.
Orders placed on Friday after the cut off, or weekends, will not ship until the following Monday - or - business
day during holidays.
Please allow an additional business day for dispatch & delivery during major sales or public holidays.
Please note: Local sales taxes and import duties are not included in the shipping fees, but will be calculated and charged separately at the checkout.
UNITED KINGDOM
Standard
GET YOUR ORDER:
5-7 Business Days.
FREE SHIPPING:
OVER £150 GBP.
PAID SHIPPING:
£9.95 GBP
GET YOUR ORDER:
Estimated Delivery By .
DISPATCH TIME:
Shipped same business day if placed before 4.30am UTC
IMPORTANT INFO:
- Standard Delivery: Your order will arrive after 5 business days. Please allow up to 7 business days for unexpected delays after dispatch.
- Courier: We ship with Royal Mail.
- Customs & Duties: All duties, GST and taxes are paid at checkout. There will be no additional charges upon delivery. Please note, these fees are non-refundable once your order has shipped.
- Delivery Exclusions: The timeframe does not apply to Northern Ireland, the Highlands and the Channel Islands.
- Signature: No signature is required.
Express
GET YOUR ORDER:
3-5 Business Days.
FREE SHIPPING:
OVER £300 GBP
PAID SHIPPING:
£14.95 GBP
GET YOUR ORDER:
Estimated Delivery By .
DISPATCH TIME:
Shipped same business day if placed before 4.30am UTC
IMPORTANT INFO:
- Express Delivery: Your order will arrive after 3 business days. Please allow up to 5 business days for unexpected delays after dispatch.
- Courier: We ship with Royal Mail.
- Customs & Duties: All duties, GST and taxes are paid at checkout. There will be no additional charges upon delivery. Please note, these fees are non-refundable once your order has shipped.
- Delivery Exclusions: The timeframe does not apply to Northern Ireland, the Highlands and the Channel Islands.
- Signature: No signature is required.
Taxes & Duties
Prices are reflected in British Pounds. All taxes and duties will be calculated and paid at the checkout. There will be no additional charges upon delivery. Please note that these fees are non-refundable once your order has been placed. We do not have any control over the fees charged. You will need to contact your local customs office for more information.
We know you're "parcel-y" excited to receive your package! If you need any assistance, don't hesitate to reach out to our team here or check out the full T&Cs here .
- Shipping days do not include public holidays or weekends.
- There may be a dispatch delay of up to 2 business days during our sale periods.
- You will receive a shipping confirmation email when your order is dispatched.
- You can track your order by clicking the link in the email.
- For a better shipping experience and to receive automatic updates via text, please ensure you have listed your mobile phone number in the checkout, while placing your order.
- Deliveries to countries outside Australia or the United States may incur customs or import charges. These charges are to be paid by the customer.
- Times listed above are estimates and to be used as a guide only and do not account for any delays with the carrier, that may occur outside of our control.
- If a cancellation request is received by our office and can be accommodated, we will offer a store credit gift card. For more information, click here